Skip to content
EBRO Studio
Ledger Login
EBRO Studio
Start a projectLedger loginPrivate

Southern Indiana · Louisville · Remote

Process

No surprises, start to finish.

Written down, agreed, then built.

Here's how a project runs, from the first conversation to looking after the site for years. The steps are the same for a five‑page site or a bigger build. Only the size of each step changes.

Start with a conversation

Every project6 steps

  1. 01A conversation
  2. 02A written plan and quote
  3. 03Design
  4. 04Build and test
  5. 05Launch
  6. 06Care after launch

Step by step

Six steps, from first call to launch and after.

  1. A conversation

    Tell us about your business, your customers, and what isn't working. If you already have a website, we look at it together. It's a phone call, a video call, or coffee if you're nearby.

  2. A written plan and quote

    We write down the pages, the features, any forms or integrations, what ongoing care covers, and what it all costs. You read it, ask questions, and nothing starts until you've agreed to it.

  3. Design

    We design the key pages first and walk you through them. You tell us what's right and what isn't, and we adjust before any of it is built.

  4. Build and test

    We build the site properly, with your real content, and test it on real phones, tablets and desktops. You see it on a private preview address before anyone else does.

  5. Launch

    The site goes live on your domain, with the padlock, search basics and a sitemap in place. We check it again once it's live.

  6. Care after launch

    Hosting, updates, backups and the changes you send us are handled. Every request is written down and tracked until it's done.

How it splits up

Your list gets shorter.

A managed website means the work doesn't land back on you after launch. Here's roughly how it divides.

You

  • Tell us about your business
  • Approve the design
  • Let us know when something changes
  • Run your business

EBRO Studio

  • Plan, design, and build the site
  • Host it and keep it online
  • Apply software and security updates
  • Keep backups
  • Make the updates you send us
  • Fix things when they break
  • Answer questions in plain English

How we keep track

Nothing you tell us gets lost.

We run EBRO Studio's own client work in The Ledger, the CRM we built. That's what keeps the process honest after the first meeting.

  1. 01

    Every inquiry is recorded against your business the day it arrives, so nothing sits in an inbox.

  2. 02

    Every conversation goes on your record as a note, call, meeting or email, so we don't ask you the same thing twice.

  3. 03

    Every promise becomes a follow-up with a due date. If we said we'd send something Thursday, it's on the list for Thursday.

  4. About The Ledger
Illustration with sample records. The businesses and people shown are fictional.

Step one

Start with a conversation.

Tell us about your business and what you need. We'll reply with a few questions, then set up a time to talk.

Southern Indiana · Louisville · Remote